Privacy policy
In compliance with the provisions of the General Data Protection Regulation (RGPD) of May 25, 2018, as well as the Organic Law on Protection of Personal Data 15/1999 of December 13, we inform you that the personal data that you provide us will be incorporated and will be treated by THE URBAN HOSTS under the following points:
THE URBAN HOSTS undertakes to treat the personal data provided by you confidentially, and not to communicate or transfer said information to third parties without your prior consent; except legal imperative or in those cases that are necessary to maintain the current business relationship.
To improve your experience while browsing our website, a set of browsing data is collected directly by third-party services, such as those provided by Google, Facebook, Twitter, Instagram, YouTube and other social networks.
Said data will be located in said third-party companies, although its use will be exclusive to The Urban Hosts in accordance with the policies of said companies.
DATA PROCESSING METHODS
INFORMATION SPECIFIC TO THE THE URBAN HOSTS APP
The The Urban Hosts app may require the use of the user's location. If explicitly requested by the app, this permission is for the sole purpose of ensuring its proper technical functioning.
User location data is NOT collected by the data controller in any way.
THE URBAN HOSTS will use the personal data provided by you, to:
Comply with your orders as well as the legal obligations contracted with you and with the state. Said data will be used in reservations, invoices, budgets, orders, telephone calls and electronic communications related to the services and products offered by THE URBAN HOSTS .
To be able - whenever you wish - to keep you informed of the news and commercial campaigns promoted by our business unit. Said campaigns may be through electronic communications, traditional mail and/or telephone or other telematic means.
By using this website, it is understood that you accept these conditions so that THE URBAN HOSTS or, where appropriate, the third parties referred to, can use your data for the purposes indicated above.
At THE URBAN HOSTS, said data will be kept for at least 5 years after your last reservation, as required by law. Personal data referring to electronic communications will be kept as long as you do not revoke your consent.
In the same way, we inform you that at any time you can ask us to exercise the following rights:
Right of Access: you can request to know the data that the company has about you and what the purpose is.
Right of Rectification: you can request that incorrect data be corrected or those that may be necessary be added.
Right of Cancellation or Deletion (Right "to be forgotten"): you can request the company to delete your data, as long as it is not necessary to comply with a current legal or contractual obligation.
Right of Opposition: you can request that the processing of your data be ceased, which does not have to imply that they are deleted if you do not wish to.
Right to limitation of data processing: you can request that the processing of part of your data be limited as it is not necessary for the established purpose.
Right to portability: you can request to be provided with a copy of the data that the company stores about you.
Right not to be subject to individualized decisions: you have the right not to be subject to a decision based on automated data processing.
To do this, you can contact us through the following channels:
In person at the company's offices, located at Tívoli 1 street in Bilbao, during its business hours, accompanying a copy of your ID.
By postal mail addressed to the address of the company's offices with an attached copy of the DNI to the address calle Tívoli 1, Bilbao.
By email with an attached scanned copy of the DNI to the email address [email protected] .
THE URBAN HOSTS is the brand under which TXEMA DIZ PORTELA operates -who is the legal entity that owns said database-, and who will be in charge of processing the data from said database in those cases that his order requires.
THE URBAN HOSTS undertakes to treat the personal data provided by you confidentially, and not to communicate or transfer said information to third parties without your prior consent; except legal imperative or in those cases that are necessary to maintain the current business relationship.
To improve your experience while browsing our website, a set of browsing data is collected directly by third-party services, such as those provided by Google, Facebook, Twitter, Instagram, YouTube and other social networks.
Said data will be located in said third-party companies, although its use will be exclusive to The Urban Hosts in accordance with the policies of said companies.
DATA PROCESSING METHODS
INFORMATION SPECIFIC TO THE THE URBAN HOSTS APP
The The Urban Hosts app may require the use of the user's location. If explicitly requested by the app, this permission is for the sole purpose of ensuring its proper technical functioning.
User location data is NOT collected by the data controller in any way.
THE URBAN HOSTS will use the personal data provided by you, to:
Comply with your orders as well as the legal obligations contracted with you and with the state. Said data will be used in reservations, invoices, budgets, orders, telephone calls and electronic communications related to the services and products offered by THE URBAN HOSTS .
To be able - whenever you wish - to keep you informed of the news and commercial campaigns promoted by our business unit. Said campaigns may be through electronic communications, traditional mail and/or telephone or other telematic means.
By using this website, it is understood that you accept these conditions so that THE URBAN HOSTS or, where appropriate, the third parties referred to, can use your data for the purposes indicated above.
At THE URBAN HOSTS, said data will be kept for at least 5 years after your last reservation, as required by law. Personal data referring to electronic communications will be kept as long as you do not revoke your consent.
In the same way, we inform you that at any time you can ask us to exercise the following rights:
Right of Access: you can request to know the data that the company has about you and what the purpose is.
Right of Rectification: you can request that incorrect data be corrected or those that may be necessary be added.
Right of Cancellation or Deletion (Right "to be forgotten"): you can request the company to delete your data, as long as it is not necessary to comply with a current legal or contractual obligation.
Right of Opposition: you can request that the processing of your data be ceased, which does not have to imply that they are deleted if you do not wish to.
Right to limitation of data processing: you can request that the processing of part of your data be limited as it is not necessary for the established purpose.
Right to portability: you can request to be provided with a copy of the data that the company stores about you.
Right not to be subject to individualized decisions: you have the right not to be subject to a decision based on automated data processing.
To do this, you can contact us through the following channels:
In person at the company's offices, located at Tívoli 1 street in Bilbao, during its business hours, accompanying a copy of your ID.
By postal mail addressed to the address of the company's offices with an attached copy of the DNI to the address calle Tívoli 1, Bilbao.
By email with an attached scanned copy of the DNI to the email address [email protected] .
THE URBAN HOSTS is the brand under which TXEMA DIZ PORTELA operates -who is the legal entity that owns said database-, and who will be in charge of processing the data from said database in those cases that his order requires.